Substrakt Health is a technology company working with the NHS to improve primary care services by developing user-centred digital products. You will be joining the company at an exciting time of growth. Our main product, PatientPack is being adopted by a patient population of +2m over several areas of the UK. We are collaborative and open in our approach, forming partnerships to solve big sector challenges.
At Substrakt Health we aim to foster an ambitious, supportive and collaborative working environment. As well as sending staff to conferences, hack days and industry events, everyone has a professional development allowance. We also have several ‘employee perks’ to help ensure working life at Substrakt Health is a happy life. We value our staff and want to support their ambitions.
Main purpose of the role
We are seeking a well experienced and proven Product Design Lead to join our team in Birmingham’s Jewellery Quarter to support and accelerate the visual redesign of our core product offering: PatientPack.
Reporting directly to our Head of Delivery, the Lead Product Designer will form a key part of our strategic delivery team, working to shape, create and deliver the future experience of our PatientPack product.
The core elements of this role will work on 3 areas of focus, creating a modular design system that can be used for our multi-platform application. These areas of focus are;
1 – Our users. At Substrakt Health we place great value on delivering a great end-user experience, and we are truly a user-centred delivery team. Therefore, applicants must be comfortable with getting close to our users, understanding their needs and goals, their frustration and challenges with our current product, and to create new experiences and solutions that resolve these needs.
2 – Our clients. We have a wide range of clients, each with nuanced ways of working and unique customer challenges that must be resolved with our application. Applicants must be comfortable and confident around our clients, working to identify not only their needs and goals but also the solutions that meet these needs,
3 – Our business. Substrakt Health is growing, as is our product set and the scope of services we seek to offer. Therefore, the applicant will form a key part of our Product delivery team, and work closely with our Product Manager to help define our product feature set that meets the needs of our users, our clients, whilst also being totally aligned to our wider business aspirations and goals.
Ideally, the person suited to this role will have worked in the definition and production of product design systems during their career, with a portfolio of products and services demonstrating this approach. This is a multi-platform role, and as such we are only seeking applicants with strong experience across web, mobile and iOS/Android platforms.
Essential requirements & Knowledge/Skills/Experience
Please get in touch with Andy Hartwell and Ash Vora on firstname.lastname@example.org with your CV and a covering letter by 28th February 2020.